Call Me Maybe? A Tale of Two Call Centers

When: 
Saturday, June 27, 2015 -
10:30am to 12:00pm

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Exhibit Hall - Poster Session - Poster 19
Presenters: 
Author: Jolie Duncan, Info Services Librarian, Arlington Heights Memorial Library
Author: Laura McGrath, Manager of Access Services, Skokie Public Library
Author: Lynnanne Pearson, Adult Services Manager, Skokie (Ill.) Public Library
Type of Library: 
Sponsors: 
Cost: 
Included with conference registration
Session Materials: 
Call me maybe Poster.pdf - Uploaded by Jolie Duncan (Jul 2, 2015 - 892.92 KB
ALA presentation outline revised.docx - Uploaded by Laura McGrath (Jun 23, 2015 - 64.93 KB
Last Updated: 
Friday, June 5, 2015 - 8:11am PDT
Attendees: 
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