Now You're Talking: Tools to Utilize for Virtual Services (RUSA-MARS)

Sunday, June 28, 2015 -
4:30pm to 5:30pm

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This discussion will focus on various tools that libraries can utilize in implementing virtual reference services that include IM, texting, email and video products. The discussion will include learning about virtual services technologies and trends. Those in attendance will have an opportunity to share their experiences and to ask questions of other librarians. If you are considering implementing virtual reference services in your library or you would like to learn more about what has worked and not worked for other libraries, this is an opportunity to gain insight on options for implementing virtual reference services in your library.

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Last Updated: 
Thursday, May 7, 2015 - 8:45am PDT
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As promised, the notes from the Virtual Reference Discussion Groups presentation "Now You’re Talking: Tools to Utilize for Virtual Services" are available on ALA Connect.  We appreciate everyone that participated.  Updates on future discussions/ programs will be posted on this ALA Connect page. - See more at: