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Format: 2017-10-17T20
Format: 2017-10-17T20
Time Title Type Location

Saturday, June 27 - 10:30am

10:30am - 11:30am
All the Data: Privacy, Service Quality, and Analytics Program Moscone Convention Center
2020 (W)
Description :

ACRL’s The Value of Academic Libraries report emphasized the need for libraries to systematically collect user data in planning and decisionmaking activities. Indeed, many libraries are seeking ways to use such data as part of institutional efforts to better understand and measure library impact and educational outcomes. These efforts have raised many questions about user privacy, anonymity, policy, library values, and service development. This program will prepare librarians to actively engage with these issues.

10:30am - 11:30am
Don't Freak Out: Fracking the Customer Data Goldmine Program Moscone Convention Center
2002 (W)
Description :

Borrower privacy is a “third rail” for most librarians. Is it time for a change? Customers have come to expect highly-personalized service based on past use; they get recommendations now for everything from shoes to music. Is it time for libraries to leverage their “big data” to provide personalized service? How can we do this without compromising our principles? In this panel discussion, we will recap privacy concerns; outline opportunities for customizing service; and share concrete examples from libraries that have repurposed borrower data to provide value-added services.

10:30am - 11:30am
Rethinking Patron Engagement: Making Data-Driven Decisions Program Moscone Convention Center
3003 (W)
Description :

Public libraries are looking past circulation statistics and program counts to gather richer, more holistic information about current (and potential) users. In this session, learn how Brooklyn Public Library's "Power User" program, Seattle Public Library's "Millennial Factor Project," and Chicago Public Library’s “Outcome Based Measurements” initiative are engaging patrons more intimately by translating data into targeted programs and services.

10:30am - 11:30am
WO BO Session III - OITP - Fast, Fair, Competitive, Neutral Networks for Information Equity Program Moscone Convention Center
2003 (W)
Description :

As merger deals and network neutrality legal challenges continue to flare, American’s freedom of speech and right to know are threatened by unavailable, unaffordable or otherwise unequal access to the internet. Librarians have an essential role in preserving and advancing information equity in the networked world. Join advocates and regulators from California’s front lines of this battle for a crash course in the internet issues that increasingly determine our nation’s access to information and creation.

Chris Witteman is a Senior Staff Counsel with the California Public Utilities Commission who has written extensively about information freedom and information equity. He will provide an introductory tour of some of the hot issues where digital content meets the “wires,” including net neutrality; recent merger activity; municipal broadband; interconnection between carriers and content providers; privacy and the E-Rate program.

Monica Schultz is Chair of the ALA Office for Information Technology Policy Telecommunications Subcommittee and IT Director for the Peninsula Library System. She has been a leader in piloting gigabit connectivity and advocating for high-capacity broadband for California libraries. She will share an update on her work with gigabit networks and lessons for the future of innovative and broadband-enabled library services.

ALA OITP Deputy Director Larra Clark will moderate.

Sponsors :
ALA
American Library Association (ALA)

Sunday, June 28 - 8:30am

8:30am - 10:00am
Intellectual Freedom Committee Privacy Subcommittee Moscone Convention Center
220 (S)
Description :

Business meeting for the Intellectual Freedom Privacy Subcommittee

Sponsors :
ALA
American Library Association (ALA)

Sunday, June 28 - 1:00pm

1:00pm - 2:00pm
No Place to Hide: Whistleblowers Expose the Surveillance State Program Moscone Convention Center
2012 (W)
Description :

Glenn Greenwald will participate by Skype from his home in Rio de Janeiro. His recent book explains the importance of Edward Snowden’s dramatic revelations on how the U.S. government is collecting massive amounts of material about everything we do. He will talk about the failure of the mainstream media to actively investigate what the U.S. government is doing, and the need therefore to vigorously support whistleblowers.

Monday, June 29 - 10:30am

10:30am - 11:30am
Principles & Politics: Intellectual Privacy and Surveillance in the Digital Age Program Moscone Convention Center
236-238 (S)
Description :

Librarians defend privacy on the grounds that one's intellectual activity should be free from surveillance. Now legal scholars and advocates are now championing the notion that in a free society, anyone should be able to read, learn, and debate without being monitored and recorded. Professor Neil Richards will explain the importance of 'intellectual privacy,' the right to be protected from surveillance or interference when we are engaged in reading or thinking, and how pervasive online tracking and data collection has made protection of intellectual privacy an imperative. EFF senior attorney David Greene will review the federal government’s suspicionless surveillance programs, EFF’s First Amendment lawsuits challenging these programs, and what opportunities exist for grass roots advocacy. We’ll close with a lively discussion about what librarians can do and are doing to protect reader privacy and end unjustified surveillance.

Neil Richards is a professor of law at Washington University and an internationally-recognized expert in privacy law, information law, and freedom of expression. Following the program, Professor Richards will be signing copies of his new book, "Intellectual Privacy: Rethinking Civil Liberties in the Digital Age" (Oxford Press 2015).

David Greene is Senior Staff Attorney and Civil Liberties Director at the Electronic Frontier Foundation. He has significant experience litigating First Amendment issues in state and federal courts and is one of the country's leading advocates for freedom of expression in the arts.

Sponsors :
ALA
American Library Association (ALA)